Outsourcing Transportation & Logistics Process Keeps you move ahead.
As specialists in logistics back-office solutions, we are committed to helping businesses like
supply chain operations, drive down expenses, and achieve greater operational
Business challenges we solve
High Operating Cost
Maintaining an in-house back-office team can be expensive due to recruitment, training, infrastructure, and ongoing operational expenses.
Logistics operators often have to deal with a substantial amount of paperwork, data entry, and administrative tasks. This can be time-consuming and divert their focus from core business activities.
Customer Communication Challenges
Keeping customers informed about shipment status and updates in real-time can be difficult without a streamlined communication process.
Seasonal Workload Variations
Fluctuations in workloads and seasonal demands can lead to variations in service quality and response times.
Voice & Non-Voice Customer Support
Tele Sales & Marketing
Shipping Document Processing
Carrier Rate Management
- Manage and get the marine and air carrier rate
- Contract rate management
- Manually entry the air, truck and ocean carrier rate in your desired rate system
- Negotiate and follow –up with special commodity and specific route rate with carriers
- Access and validate the carrier credibility
Finance and Accounting
- Bookkeeping services
- Account payable and receivable
- Customer credit management
- General ledger / bank reconciliation
- Cost reporting and audit
- Monthly closing / quarterly / yearly closing
- Payroll management
- Financial planning and analysis
Intelligent Data Service
- Customer & vendors’ data enrichment service
- Converting scanned document to digital data
- Data extraction from website
- Data cleansing and verification
- Image and document data entry
- Research and gather supplier and vendor information
- Maintaining data securely and privately
Experience an extended arm of your company through our all-encompassing BPO services. Our logistics specialists harmonize with your SOPs, offering integrated operations that fuel mutual growth – when you thrive, we thrive!
We analyze your business needs, goals, and operational workflows to determine the extent of outsourcing required.
Next in line, we formalize the BPO engagement terms, covering service level agreements, contract particulars, and pricing arrangements.
Our dedicated professionals formulate an intricate plan to facilitate the transition of processes from your internal operations to our team.
We establish a team tailored to your needs and ensure they receive training in domain knowledge, process documentation, and more.
The team ensures that the outsourced processes are executed in alignment with SLAs and stringent quality norms.
We consistently gauge and oversee process performance to guarantee adherence to SLAs.
We keep you informed about the outsourced process by sending regular reports and updates on its performance and progress.
We value your feedback as a means to stay in sync with any evolving needs and ensure we implement essential improvements accordingly.
Leave the Mundane to Us. Focus on Growth!
Outsource routine tasks to us and prioritize your business growth.